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MailBox Tools Frequently Asked Questions

General

Who operates mailboxtools.com?

MailBox Tools is a Swick Technologies product. Swick Technologies is a leading, award-winning IT services company based in Milwaukee, Wisconsin, USA.

We’ve taken our advanced knowledge of infrastructure management and web-based monitoring and created www.mailboxtools.com.

Our offering is based on knowledge we’ve developed after managing thousands of customer systems and servers over many years for small and large businesses alike.



Monitoring Services

What services or products do you offer?

Currently, we offer the following web-based services and tools:

  • Free online tools – A collection of web-based tools IT people (focused on email administrators) to use in their everyday jobs. Our tools are designed to quickly give you a web-based view of your systems.
  • Email Down ALERT – Monitors your email servers by performing a roundtrip email test to your system at a predefined interval. Depending on your business needs the product is available at different service levels.
  • Blacklist ALERT – Notifies you immediately if your email servers are listed on an internet blacklist.

Volume discounts and service levels are available to serve customers of varying needs.



Billing

How does your billing system work?

To give you the greatest flexibility, we bill on a PER SUBSCRIPTION basis. Each monitoring product is considered a subscription and is billed separately. Please see our billing information page for complete information.

What payment options are available?

We accept Visa, Master Card, American Express, and Discover. For a small credit check fee, we can also accept POs by contacting us. Please see our billing information page for complete information.

Do you accept PayPal?

Not at this time.